MedSpa Coordinator
Dahlias Wellness Center
MedSpa Coordinator
Part Time • Dahlias Wellness Center
Benefits:
- Bonus based on performance
- Employee discounts
- Training & development
- Opportunity for advancement
- Wellness resources
Dahlia's Wellness Center & Medspa is seeking a friendly, organized, and professional Patient/Client Coordinator to join our growing team.
As the first point of contact for our clients, you will play a key role in creating an exceptional client experience while supporting daily operations, scheduling, communication, and client retention.
Tuesdays-Saturdays | Passaic, NJ
Tuesdays-Saturdays | Passaic, NJ
About Us:
Dahlia's Wellness Center is a family-owned, physician-led, bilingual wellness and aesthetic practice dedicated to providing exceptional care, personalized treatment plans, and a welcoming client experience. We believe in building lasting relationships through education, integrity, and genuine care, helping our clients look and feel their best with confidence.
We are looking for someone who is:
• Warm, professional, and personable
• Comfortable building relationships with clients
• Confident speaking on the phone and following up with leads
• Organized, proactive, and detail-oriented
• Coachable and eager to learn
• Passionate about wellness, beauty, skincare, and client care
• Comfortable discussing services, promotions, and treatment options with clients
• Comfortable building relationships with clients
• Confident speaking on the phone and following up with leads
• Organized, proactive, and detail-oriented
• Coachable and eager to learn
• Passionate about wellness, beauty, skincare, and client care
• Comfortable discussing services, promotions, and treatment options with clients
Responsibilities:
Client Communication
• Answer phones, texts, emails, and online inquiries
• Schedule and confirm appointments
• Follow up with prospective and existing clients
• Assist with client retention and rebooking
• Answer phones, texts, emails, and online inquiries
• Schedule and confirm appointments
• Follow up with prospective and existing clients
• Assist with client retention and rebooking
Front Desk Operations
• Check clients in and out
• Manage intake forms and client records
• Support daily office operations
• Maintain a clean, organized, and welcoming reception area
• Check clients in and out
• Manage intake forms and client records
• Support daily office operations
• Maintain a clean, organized, and welcoming reception area
Sales & Client Experience
• Educate clients on services, packages, and promotions
• Assist with package and product sales
• Request reviews and testimonials
• Help create a positive, luxury client experience
• Educate clients on services, packages, and promotions
• Assist with package and product sales
• Request reviews and testimonials
• Help create a positive, luxury client experience
Qualifications
• Excellent communication and customer service skills
• Organized, reliable, and detail-oriented
• Comfortable using phones, social media, texting, and scheduling software
• Sales experience preferred
• Bilingual (English/Spanish) preferred
• Medspa, spa, medical office, salon, or hospitality experience preferred
• Organized, reliable, and detail-oriented
• Comfortable using phones, social media, texting, and scheduling software
• Sales experience preferred
• Bilingual (English/Spanish) preferred
• Medspa, spa, medical office, salon, or hospitality experience preferred
Benefits:
· Employee discounts on products and services
· Complimentary treatment each quarter (facial, laser session, etc.)
· Commission opportunities on sales
· Growth opportunities within the company
· Supportive and positive team environment
. Salary based on experience
. Salary based on experience
Compensation: $16.00 - $22.00 per hour
Our History
Kindcare Pediatric Center was founded in 2004 by Dr. Yocasta Mabel Fernandez, who has dedicated herself throughout the years to provide the best possible health care. Her vision was to provide lasting bonds and the utmost clinical care to children, dedicating time to important issues regarding patient health care and preventative health initiatives. She is currently assisted in this mission by Dr. Maria Josefina Sharma, who also specializes in Pediatric Nephrology.
Our Philosophy
Kindcare Pediatric Center has the fundamental philosophy of providing personalized care to children and their families in a warm, caring and friendly environment. Our main goal is to aid in the upbringing of healthy children by maintaining a partnership with the parents . In order to do this, we strive in continuously educating ourselves and integrating the best comprehensive medical care for infants, children and adolescents. We feel privileged to have the trust of our patients and their families at Kindcare Pediatric Center.
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